Client Services Associate
Full time in Sales - Business Development - Account Email JobJob Detail
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Job ID 17433
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Công ty Asia Bankers Club
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Địa điểm Hà Nội, Hồ Chí Minh, Đà Nẵng
Job Description
Why Asia Bankers Club?
At Asia Bankers Club, we stand at the forefront of innovation in the industry.
Here’s what distinguishes us:
– Innovation Hub: Embrace a culture of innovation where your ideas hold value, and creativity is actively encouraged. As our Client Services Associate, join a team that thrives on pushing boundaries.
– Client-Centric Approach: Our unwavering commitment to client satisfaction remains unmatched. As a Client Services Associate, you’ll be an integral part of a team dedicated to collaborative efforts, working together to assist our sales team and clients.
– Global Perspective: Operating on an international scale, Asia Bankers Club affords you the opportunity to engage with diverse markets, collaborating with our teams in various countries worldwide. Seize this chance to expand your horizons and thrive in a global environment.
– Professional Development: We are dedicated to investing in the growth of our team. Join a company that offers continuous learning opportunities, mentorship programs, and a clear pathway for you to enhance your skills and advance your career as a Client Service Associate.
– Collaborative Culture: Experience the strength of collaboration at Asia Bankers Club. We firmly believe that great ideas are born through teamwork. Join a community where your colleagues are your allies, supporting you in achieving shared goals.
Job Responsibilities:
– Oversee and maintain efficient procedures related to property transactions in collaboration with the Sales Department.
– Collaborate with internal teams to address clients’ after-sales inquiries, ensuring a smooth and seamless experience.
– Provide comprehensive client service within the overseas property after-sales division.
– Coordinate and facilitate the signing of necessary documents for property transactions.
– Keep internal parties informed about new policies from external entities.
– Update landlords regularly on construction progress and payment reminders.
– Handle inquiries and requests from customers and business partners promptly and effectively.
– Participate in regular after-sales and product training sessions.
Job Requirements:
– Hold a bachelor’s degree in any discipline.
– Possess a minimum of 2 years of relevant work experience in customer services.
– Experience in the overseas property industry is a significant advantage.
– Excellent command of both written and spoken English and Chinese.
– Candidates with additional experience will be considered for the position of Client Services Assistant Manager.
– Strong communication and negotiation skills.
– Friendly, sociable, with effective client-facing skills.
– Proficient in proper telephone and email etiquette.
– Ability to manage tight and changing priorities and deadlines.
– Demonstrate a professional appearance at all times.
Language Skills:
– Proficiency in English, Chinese, and other languages is a significant plus.
Industry
– Investment Banking
Employment Type
– Full-time
